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KIRANDEEP · POLICIES

Shipping policy

Puja · Devotion · Tradition

We believe in clarity, care & transparency.

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Please read the following policy carefully. We have created these guidelines to keep your experience with Kirandeep simple, transparent and comfortable.

Order processing

Orders are ordinarily processed within XXX business days after successful payment and any required verification. Business days exclude Sundays and public holidays. Customised, personalised, made-to-order, pre-order or specially sourced items may require XXX business days or the timeline stated on the product page.

Delivery areas, estimates and charges

We currently deliver within XXX. International delivery availability: XXX.

Estimated delivery after dispatch: metro cities XXX business days; other domestic locations XXX business days; international orders XXX business days.

Shipping charge/free-shipping threshold: XXX. Any remote-area, international duty, tax or customs charge: XXX.

Delivery timelines are estimates, not guarantees. Delays may occur due to address issues, carrier constraints, weather, holidays, customs, government restrictions or events beyond reasonable control.

Tracking and delivery attempts

Tracking details will be shared by email, SMS, WhatsApp or your account after dispatch, where available. Customers must provide a complete address and reachable phone number. Re-delivery or return-to-origin charges caused by an incorrect address, repeated failed delivery or refusal may be payable by the customer, to the extent permitted by law and disclosed before re-shipment.

Inspection and transit issues

Please inspect the parcel promptly. For a visibly damaged, tampered, incorrect or missing shipment, contact us within XXX hours/days of delivery at XXX with the order number, packaging photographs, product photographs and a continuous unboxing video if available. An unboxing video can assist verification but will not override rights available under applicable law. Do not use or discard the item or packaging while the claim is being reviewed.

Lost or materially delayed parcels

If tracking shows no movement for XXX business days or the parcel is marked delivered but not received, contact XXX. We will investigate with the carrier and provide a replacement or refund where the parcel is confirmed lost or delivery cannot be completed within a reasonable period.

International orders

The recipient is responsible for customs clearance and applicable import duties/taxes unless stated otherwise at checkout. Customs delays are outside our direct control. International returns and exchanges: XXX.

Contact

Shipping support email: XXX
Phone/WhatsApp: XXX
Support hours: XXX

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Thank you for choosing Kirandeep. We remain committed to serving you with care, transparency and devotion.

Shipping policy

Order processing

Orders are ordinarily processed within XXX business days after successful payment and any required verification. Business days exclude Sundays and public holidays. Customised, personalised, made-to-order, pre-order or specially sourced items may require XXX business days or the timeline stated on the product page.

Delivery areas, estimates and charges

We currently deliver within XXX. International delivery availability: XXX.

Estimated delivery after dispatch: metro cities XXX business days; other domestic locations XXX business days; international orders XXX business days.

Shipping charge/free-shipping threshold: XXX. Any remote-area, international duty, tax or customs charge: XXX.

Delivery timelines are estimates, not guarantees. Delays may occur due to address issues, carrier constraints, weather, holidays, customs, government restrictions or events beyond reasonable control.

Tracking and delivery attempts

Tracking details will be shared by email, SMS, WhatsApp or your account after dispatch, where available. Customers must provide a complete address and reachable phone number. Re-delivery or return-to-origin charges caused by an incorrect address, repeated failed delivery or refusal may be payable by the customer, to the extent permitted by law and disclosed before re-shipment.

Inspection and transit issues

Please inspect the parcel promptly. For a visibly damaged, tampered, incorrect or missing shipment, contact us within XXX hours/days of delivery at XXX with the order number, packaging photographs, product photographs and a continuous unboxing video if available. An unboxing video can assist verification but will not override rights available under applicable law. Do not use or discard the item or packaging while the claim is being reviewed.

Lost or materially delayed parcels

If tracking shows no movement for XXX business days or the parcel is marked delivered but not received, contact XXX. We will investigate with the carrier and provide a replacement or refund where the parcel is confirmed lost or delivery cannot be completed within a reasonable period.

International orders

The recipient is responsible for customs clearance and applicable import duties/taxes unless stated otherwise at checkout. Customs delays are outside our direct control. International returns and exchanges: XXX.

Contact

Shipping support email: XXX
Phone/WhatsApp: XXX
Support hours: XXX