Kirandeep ("Kirandeep", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit XXX, place an order, contact us, subscribe to communications or otherwise interact with our services.
Information we collect
Identity and contact data, including name, billing and delivery address, email address and phone number.
Order and transaction data, including products purchased, order value, discounts, payment status, refunds and delivery details. Complete card, UPI or banking credentials are ordinarily processed by authorised payment providers and are not stored by us unless expressly stated.
Account and communication data, including login details, enquiries, reviews, support conversations and marketing preferences.
Technical and usage data, including IP address, device/browser information, cookie identifiers, pages viewed, referring links and interactions with the website.
Any information you voluntarily provide, including gift messages, customisation instructions or information submitted through forms.
How we use information
To process payments, confirm and fulfil orders, arrange delivery, provide invoices, returns, exchanges and customer support.
To operate, secure, troubleshoot and improve the website, products, services and customer experience.
To prevent fraud, abuse, security incidents and unlawful activity, and to comply with legal, tax and accounting obligations.
To send service communications and, where permitted or consented to, offers and marketing messages. You may opt out using the unsubscribe option or by contacting us at XXX.
Consent and lawful processing
We process personal data for lawful purposes connected with your request or order, compliance with law, legitimate business operations, or your consent where required. Where processing is based on consent, you may withdraw it by contacting XXX. Withdrawal will not affect processing already lawfully completed, and we may retain information where required by law or necessary to establish or defend legal claims.
Cookies and analytics
We may use essential, preference, analytics and advertising cookies or similar technologies. Essential cookies support functions such as cart, checkout and security. Optional cookies may measure website use or personalise advertising. You can manage cookies through the consent controls on our website, where available, or through your browser settings. Disabling some cookies may affect website functionality.
Sharing of information
We may share relevant information with service providers that help us operate, including Shopify or another commerce platform, payment gateways, logistics partners, cloud hosting, analytics, customer-support, marketing and professional advisers. We may also disclose information where required by law, to protect rights and safety, or in connection with a business reorganisation. Providers may process data only for authorised purposes and subject to applicable obligations.
International processing
Some technology or service providers may process information outside India. Where applicable, we will handle cross-border processing in accordance with Indian law and any notified restrictions.
Retention and security
We retain personal data only for as long as reasonably necessary for the stated purpose, contractual and support needs, fraud prevention, and legal, tax or accounting requirements. We use reasonable technical and organisational safeguards; however, no internet transmission or storage method is completely secure.
Your choices and rights
Subject to applicable law, you may request access to a summary of your personal data and processing activities, correction, completion, updating or erasure; withdraw consent; opt out of marketing; and raise a grievance. We may verify your identity and may retain data where legally required. Requests may be sent to XXX.
Children
Our website and products are not directed to children. A parent or lawful guardian should place orders for a minor. We do not knowingly undertake targeted advertising directed at children. If you believe a child has provided personal data without appropriate authorisation, contact XXX.
Third-party links and updates
Third-party websites and services have their own privacy practices, for which we are not responsible. We may update this Policy from time to time; the revised version will be posted with a new effective date. Material changes may be communicated through the website or available contact details.
Privacy contact
Contact person/Data Protection contact: XXX
Email: XXX
Phone: XXX
Address: XXX